Case Studies

These are systems case studies documenting real-world problems, architectural decisions, tradeoffs, and operational outcomes. They explain how we think, how we make choices, and what we learn from building operational software. No hype, no marketing claims—just systems thinking, constraints, and lessons learned.

Case Studies

Automated Data Quality Monitoring System

Multi-Channel Retail Internal Tool

Data quality issues (duplicate records, missing fields, inconsistent formats) caused 20% of operational errors

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Custom Reporting Dashboard for Operations Team

Distribution Internal Tool

Operations team spent 8 hours weekly compiling Excel reports from 5 different systems to track KPIs

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Exception Handling Workflow for Order Fulfillment

E-commerce Fulfillment Workflow Automation

30% of orders required manual exception handling, creating bottlenecks in fulfillment process

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Multi-Department Approval Workflow Automation

Manufacturing Workflow Automation

Purchase requisitions required 5-7 sequential approvals that took 2-3 weeks, blocking operational purchases

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Inventory Forecasting and Replenishment Automation

Wholesale Distribution Inventory Engine

Manual inventory forecasting led to $400K in excess inventory and frequent stockouts on high-turnover items

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Real-Time Inventory Allocation for Dropshipping Operations

E-commerce Dropshipping Inventory Engine

Dropshipping model required real-time inventory visibility across 15 supplier systems with inconsistent update frequencies

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Multi-Warehouse Inventory Synchronization System

E-commerce Retail Inventory Engine

Inventory counts diverged across 4 warehouses, causing 25% overselling and stockout issues

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Legacy ERP Order System Replacement

Retail Distribution Order Management Platform

20-year-old DOS-based order system couldn't integrate with modern e-commerce or handle current order volume

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Exception-Heavy B2B Order Workflow Automation

Manufacturing Distribution Order Management Platform

60% of B2B orders required manual approval workflows that took 2-3 days to process

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High-Volume Multi-Channel Order Processing Platform

E-commerce Wholesale Distribution Order Management Platform

Processing 2,000+ orders daily across 8 sales channels required 15 hours of manual reconciliation

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Multi-Channel Order Sync Across Marketplace and Direct Sales

E-commerce Multi-Channel Multi-Channel Order Hub

Inventory overselling across 5 channels due to manual consolidation and daily-only sync

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Replacing Spreadsheet-Based Order Processing at 800 Orders/Day

Wholesale Distribution Order Management Platform

Spreadsheet-based processing creating 4-6 hour lag at 800 orders/day

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Common Patterns We See

  • Data inconsistency is the root problem: Operational failures trace back to inconsistent data across systems, manual data entry errors, or mismatched assumptions about what data means. Solving operational problems requires fixing data at the source.

  • Manual workflows hide systemic issues: Teams create manual workarounds to compensate for system limitations. These workarounds become standard practice, masking the underlying problems until operations scale beyond manual capacity.

  • Scaling exposes bad assumptions: Systems that work for 100 orders per day fail at 1,000. Assumptions about data volume, user behavior, or integration stability break under scale. Building for scale requires understanding where assumptions fail.

  • Legacy constraints drive architecture: Existing systems, data formats, and operational processes constrain what's possible. Good architecture works within constraints rather than ignoring them. Integration with legacy systems is often more important than building new ones.

These systems are not templates. Every build starts with understanding your operations, constraints, and objectives. If your operational problems require custom solutions, start with a discovery conversation to evaluate fit.

Evaluate Fit